# sognos.com.au

> AI-optimized mirror of sognos.com.au containing 46 pages totalling 17,385 words of clean markdown content, structured data, and semantic HTML. Original source: https://sognos.com.au/. Last updated: 2026-06-14T02:55:47.301Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [Your entire service operation run on one intelligent platform.](/content/site-root.html): Sognos combines care management and workforce scheduling on Microsoft Dynamics 365. (1,030 words)

## Articles & Blog Posts

- [Supporting engagements built for service operations](/content/solutions/index.html): Supporting engagements built on Microsoft Dynamics 365. From Frontline and CRM to Power Platform and Quick Start - Sognos delivers the right solution for your operations. (158 words)
- [Built for organisations that deliver services in the field](/content/industries/index.html): Sognos serves health and social care, facilities management, local government, industrial services, and energy and utilities organisations. (152 words)
- [Auckland Airport: Expanding Digital Capabilities with Microsoft Dynamics 365 and Power Platform](/content/customer-stories/auckland-airport/index.html): New Zealand's largest and busiest airport, serving as a critical gateway for international and domestic travel and freight. (332 words)
- [All Purpose Pumps: From System Repair to Strategic Technology Partnership](/content/customer-stories/all-purpose-pumps/index.html): Leading Australian provider of water and wastewater pumping solutions, offering design, manufacturing, installation, and servicing for commercial, industrial, and residential applications. (354 words)
- [404](/content/sognos-webinar-series-reinventing-patient-and-participant-care.html): Sognos combines care management and workforce scheduling on Microsoft Dynamics 365. (32 words)
- [Insights for service operations professionals](/content/knowledge-hub/index.html): News, guides, case studies, and product updates from the Sognos team. Filter by category, industry, or use case. (773 words)
- [Your Privacy, Our Priority](/content/company/privacy-policy/index.html): Learn how we collect, use, and protect your personal information. (2,080 words)
- [One platform. From intake to outcome.](/content/products/sognoscare/index.html): Manage service delivery, maintain compliance, and report with confidence - all in one platform built for care providers. (1,035 words)
- [Penrith City Council: Transforming Field Operations with a Custom Dynamics 365 Solution](/content/customer-stories/penrith-city-council/index.html): Local government council in New South Wales, Australia, transforming field operations management with a custom Dynamics 365 solution. (235 words)
- [Flourish Australia: Transforming Service Operations with Microsoft Dynamics 365](/content/customer-stories/flourish-australia/index.html): Leading not-for-profit organisation supporting people with lived experience of mental health issues to live fulfilling, independent lives. (418 words)
- [Large-scale field operations, without the coordination overhead](/content/industries/industrial-services/index.html): Coordinate large-scale field operations, asset-linked work, and complex workforce logistics. (237 words)
- [Compliant, reliable service across critical networks](/content/industries/energy-utilities/index.html): Manage asset-intensive service delivery, compliance, and workforce execution across critical networks. (261 words)
- [Consistent service across every interaction](/content/solutions/customer-experience/index.html): Deliver consistent, high-quality service interactions across every touchpoint. (285 words)
- [Live in weeks, not months](/content/solutions/quick-start/index.html): Get up and running with Sognos in weeks - not months. (293 words)
- [Field operations that run on time](/content/industries/facilities-management/index.html): Dispatch field teams efficiently, manage SLAs, and maintain visibility across sites and clients. (246 words)
- [The right worker - for every job - in real time.](/content/products/sognosroster/index.html): Allocate the right people, at the right time, to the right services - automatically. Built for complex service operations. (991 words)
- [Understand your service demand before it happens](/content/solutions/customer-insights/index.html): Surface patterns in service demand, outcomes, and client behaviour. (289 words)
- [Real outcomes from real organisations](/content/customer-stories/index.html): See how organisations across health, transport, local government, and energy use Sognos to transform their service operations. (153 words)
- [Family context. Built into every record.](/content/products/sognosgenogram/index.html): Map family structures, support networks, and relationship histories directly into case records. Sognos Genogram gives every worker the relational context they need. (487 words)
- [Coordinate field teams without the chaos](/content/solutions/frontline/index.html): Manage field technician dispatch, job tracking, and SLA compliance at scale. (278 words)
- [Sognos at FSM Summit 2024: Driving the Future of Field Service in Sydney](/content/knowledge-hub/fsm-summit-2024/index.html): The Field Service Management (FSM) Summit 2024 in Sydney brought together the brightest minds in service innovation, and Sognos Solutions was proud to be part of the conversation. (392 words)
- [Extend your operations with low-code tools](/content/solutions/power-platform/index.html): Extend and automate your operations with low-code tools built into the platform. (297 words)
- [Service operations built for care](/content/industries/health-social-care/index.html): Coordinate complex care delivery, multidisciplinary teams, and compliance-heavy service operations. (232 words)
- [One place for every client relationship](/content/solutions/customer-relationship-management/index.html): Centralise client records, interactions, and service history in one system. (281 words)
- [Mobile care app solutions: Empowering your frontline workforce with Dataverse](/content/knowledge-hub/mobile-care-app-solutions-empowering-your-frontline-workforce-with-dataverse.html): Frontline care relies on connection - between people, information, and place. Yet for many teams, mobile tools still slow things down. Coverage drops. Logins fail. Notes get written on paper and entered hours later. (340 words)
- [Smarter facilities management with Dynamics 365](/content/knowledge-hub/smarter-facilities-management-with-dynamics-365/index.html): Facilities management can often be an intricate balancing act. You're balancing assets, people, contractors, compliance, and customer expectations across multiple sites, often with work that can't wait until tomorrow. (285 words)
- [Admin overload in care: Why it's burning out frontline workers](/content/knowledge-hub/admin-overload-in-care-why-its-burning-out-frontline-workers.html): Across Australia and New Zealand, frontline teams in care and community services are under pressure. Time with people is shrinking as screens take over the workday - and it's pushing good workers out the door. (326 words)
- [Aged care reform 2025/26: What providers need to do now](/content/knowledge-hub/aged-care-reform-2025-26-what-providers-need-to-do-now.html): Reform has landed. Now the real work begins. The new Aged Care Act and Support at Home program came into force, reshaping how aged care operates, funds and proves quality. It is the most significant structural change in a generation. (322 words)
- [Sognos Solutions Expands to New Zealand with Official Launch at Microsoft House in Auckland](/content/knowledge-hub/new-zealand-launch/index.html): Sognos Solutions is proud to announce the official launch of Sognos Solutions New Zealand Limited. This expansion was marked by a milestone event at Microsoft's Auckland offices. (329 words)
- [Reducing Administrative Burden Through Automated Compliance Tracking in Field Service](/content/knowledge-hub/reducing-administrative-burden-through-automated-compliance-tracking.html): In highly regulated industries like utilities, healthcare, and infrastructure, compliance isn't optional - it's a daily operational necessity. Yet many field service organisations still rely on manual compliance tracking. (294 words)
- [From chaos to control: Modernising field services](/content/knowledge-hub/from-chaos-to-control-modernising-field-services/index.html): Field services do not usually fall into chaos overnight. It creeps in. A handful of urgent jobs arrive, priorities change mid-day, and the schedule gets stitched together with phone calls, spreadsheets, and best guesses. (318 words)
- [Information Security Management System (ISMS) Policy](/content/company/isms-policy/index.html): Sognos Solutions' commitment to protecting information assets and managing security risks. (218 words)
- [Innovation in aged care: What Australia can learn from systems already under strain](/content/knowledge-hub/innovation-in-aged-care-what-australia-can-learn-from-systems-already-under-strain.html): Australia has entered a new era in aged care. With the rights-based Aged Care Act and the Support at Home program now in place, expectations are shifting from 'having policies' to consistently demonstrating safe, person-centred care. (351 words)
- [Our commitment to community and planet.](/content/company/social-responsibility/index.html): Our commitment to community engagement, environmental sustainability, ethical business practices, and employee welfare. (336 words)
- [Data residency in Australian healthcare: Sorting fact from fiction](/content/knowledge-hub/data-residency-in-australian-healthcare-sorting-fact-from-fiction.html): A persistent myth in healthcare IT is that data must stay onshore to stay safe. Many providers - especially in mental health, disability, and aged care - are told that hosting data overseas is non-compliant or even illegal. (338 words)
- [Mental health and disability workforce burnout: A growing crisis](/content/knowledge-hub/mental-health-and-disability-workforce-burnout-a-growing-crisis.html): Across Australia, providers in mental health and disability care are facing a growing crisis. Recruitment is harder. Retention is slipping. Rosters are stretched thin - and the people who remain are carrying more than they should. (305 words)
- [Sognos Solutions Celebrates 9 Years of Growth, Innovation, and Microsoft Dynamics 365 Expertise](/content/knowledge-hub/sognos-9-years/index.html): Today marks a major milestone – 9 years of Sognos Solutions. (298 words)
- [Compliance without the paperwork: Finding the right NDIS reporting tools for your organisation](/content/knowledge-hub/compliance-without-the-paperwork-finding-the-right-ndis-reporting-tools-for-your-organisation.html): If you lead a disability service today, you can feel it - compliance is back at the centre of everything. The NDIS Commission expects every provider to run a working incident management system, document outcomes, and respond to audits with confidence. (347 words)
- [New Beginnings | Office Premises in India](/content/knowledge-hub/india-office/index.html): As we continue to grow and evolve, we are excited to announce the opening of our new office premises in India - expanding our delivery capability and global footprint. (257 words)
- [Service delivery that stands up to scrutiny](/content/industries/local-government/index.html): Support frontline service delivery with clear case management, workforce coordination, and audit trails. (282 words)
- [The aged care quality standards: What's changing in 2026, and how to implement](/content/knowledge-hub/the-aged-care-quality-standards-whats-changing-in-2026-and-how-to-implement.html): Under the strengthened Aged Care Quality Standards brought in on November 1, 2025, quality of care is judged less by intent and more by what you can demonstrate in everyday records. (319 words)
- [Enhancing Participant Care with Field Service Management](/content/knowledge-hub/participant-care-webinar/index.html): Watch the playback of our webinar with Microsoft and Flourish Australia - exploring how field service management is transforming participant care delivery. (104 words)
- [Sognos Solutions Moves to New Office in North Sydney](/content/knowledge-hub/north-sydney-office/index.html): We're thrilled to share that Sognos Solutions has officially moved to our new office at 1 Denison Street, North Sydney. The new office offers a great location with ample opportunities. (234 words)
- [Get in touch.](/content/contact/index.html): Get in touch with Sognos. Contact us to discuss how we can assist your organisation and foster a valuable partnership. (151 words)
- [Power Apps in Action – Customising Your FSM for Industry-Specific Needs](/content/knowledge-hub/power-apps-in-action-customising-your-fsm-for-industry-specific-needs.html): One-size-fits-all rarely works in field service management. Industries like utilities, healthcare, logistics, and infrastructure have unique operational needs, compliance requirements, and customer expectations. (310 words)

## Resources

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