Your entire service operation run on one intelligent platform.

Sognos helps service organisations unify demand, workforce, and delivery on Microsoft Dynamics 365 and Copilot-powered workflows.

4.9

Rated by operations leaders

Stop managing complexity. Start delivering outcomes.

Manage demand01

SognosCare captures every referral, care plan and service request - triaged, assigned and compliance-tracked from day one.

Coordinate workforce02

Track outcomes03

Connected

Requests1,247

Service Referral

Waiting

Care Plan

Waiting

Work Order

Waiting

Emma ClarkeCare Worker

James ObiSupport Worker

Priya MenonNurse

Morning Round

Meadowbrook - 08:00

Home Visit

Thornton St - 09:30

Medication Admin

St Luke's - 10:00

0%

Utilisation

0HRS

+0%vs last quarter

Active Care Plans0

Workers Scheduled0

Compliance

0

incidents this

quarter

98%

12 consecutive months CQC clean

Cost & Coverage

Cost reduction−0%

Workers active0

Visit completion0%

Buildingsmarter,fasteracross diverse industries

One platform. From intake to outcome.

Deliver safer, simpler care in the field. From mental health to aged care, we help providers reduce admin and stay service-ready - whatever changes come next.

The right worker, for every job, in real time

From scheduling to routing, SognosRoster puts the right worker on every shift - factoring skills, location, availability and compliance automatically.

Family context. Built into every record.

Sognos Genogram maps the relationships, histories, and support networks that shape service delivery - giving your team the context they need to deliver better outcomes.

Designed for how organisations actually operate

Frontline

Coordinate mobile teams, manage visits and appointments, and keep every service connected from the field to the office.

CRM

Centralise every client interaction, service history, and communication in one place - giving every team member the context they need.

Customer Insights

Unified data from care records, rostering, and field operations - surfaced as live dashboards that show what's working and where to act.

Customer Experience

From first contact through ongoing delivery, every interaction is tracked, measured, and optimised for consistent service quality.

Customer Service

Unified case management, escalation workflows, and response tracking - so every issue is owned, actioned, and closed on time.

Power Platform

Power Apps, Power Automate, and Power Pages built into the Sognos platform so your team can customise workflows without writing code.

Quick Start

Sognos Quick Start delivers a production-ready deployment in four weeks - pre-built configuration, training, and go-live support included.

Purpose-built forservice-intensive sectors

Health & Social Care

Coordinate complex care delivery, multidisciplinary teams, and compliance-heavy service operations.

Facilities Management

Dispatch field teams efficiently, manage SLAs, and maintain visibility across sites and clients.

Local Government

Support frontline service delivery with clear case management, workforce coordination, and audit trails.

Industrial Services

Coordinate large-scale field operations, asset-linked work, and complex workforce logistics.

Energy & Utilities

Manage asset-intensive service delivery, compliance, and workforce execution across critical networks.

Customers

What our eco-supply clients say

Congratulations and well done to everyone that has been a part of this magnificent success! You should all be very proud of the quality of work you produce. You make us very proud - THANK YOU!

Susan McCarthy

Chief Operating Officer, Flourish Australia

News & Insights

Book a Demo

Schedule a 45-minute call to see how Sognos can unify your operations and boost efficiency.