# Field operations that run on time

Sognos helps facilities management organisations dispatch field teams, track SLA performance, and deliver consistently - across every client and site.

## The challenge

### What makes Facilities Management hard to run

Dispatch field teams efficiently, manage SLAs, and maintain visibility across sites and clients.

1. ### SLA compliance is non-negotiable
    Missed response windows, incomplete jobs, and unverified attendance create contract risk and erode client trust.

2. ### Field visibility is limited
    Operations managers work from yesterday's data. Real-time job status, worker location, and completion rates are guesswork.

3. ### Scheduling at scale is manual
    Coordinating hundreds of field workers across clients, sites, and shift patterns is a time-consuming process that breaks under pressure.

## How Sognos helps

### Purpose-built for Facilities Management

Keep operations moving with connected facilities management solutions built on Dynamics 365.

### Connected field operations

Manage jobs, assets, workers and service requests in one platform with Dynamics 365.

### Real-time operational visibility

Track job status, workforce activity and service delivery as work happens.

### Smarter scheduling and dispatch

Optimise schedules automatically based on availability, workload and travel time.

### Mobile-first workforce management

Give field teams access to jobs, updates and reporting from anywhere.

### Compliance and audit readiness

Capture field activity, inspections and service records in real time.

### Built on Microsoft Dynamics 365

Connect field service, customer service, reporting and operations across Microsoft.

## Products

### What Sognos deploys in Facilities Management

Workforce scheduling & optimisation engine  
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### Book a Demo

Schedule a 45-minute call to see how Sognos can unify your operations and boost efficiency.

### Choose a date

#### June 2026