Compliant, reliable service across critical networks

Sognos helps energy and utilities organisations manage asset-intensive delivery, coordinate compliance-heavy field operations, and maintain service continuity under pressure.

The challenge

What makes Energy & Utilities hard to run

Manage asset-intensive service delivery, compliance, and workforce execution across critical networks.

1. Compliance requirements are severe
   Regulatory obligations, safety standards, and licensing requirements mean every job must be performed by the right person with the right qualifications - and evidenced.

2. Asset-intensive operations are hard to track
   Thousands of assets, varied service schedules, and distributed field teams make it difficult to maintain visibility across the network.

3. Field continuity under pressure
   Grid events, emergency callouts, and contractor dependencies create rapid changes to operational plans that manual scheduling cannot absorb.

How Sognos helps

Purpose-built for Energy & Utilities

Keep critical field operations moving on Microsoft Dynamics 365.

Connected field service management

Manage work orders, maintenance activity and field operations in one platform.

Intelligent scheduling and dispatch

Assign the right technician based on skills, location and availability.

Predictive maintenance and monitoring

Identify issues earlier and reduce unplanned outages using connected asset data.

Mobile workforce operations

Give field teams access to jobs, service history and reporting from anywhere.

Compliance and operational reporting

Track inspections, maintenance and regulatory requirements in real time.

Built on Microsoft Dynamics 365

Connect field service, customer operations and reporting across Microsoft.

Products

What Sognos deploys in Energy & Utilities

Microsoft Dynamics 365
Core platform for utility operations.